in Singapore | | Reliable information about erectile dysfunction and effective ways of its treatment
phone number

Privacy Policy

By registering on our website, you consent with this privacy agreement and give permission for collecting and storage of your personal information. By placing an order on this website, you confirm that you are at least 18 years old and that you are completely responsible for the Site use including the financial operations. You agree to provide truthful and up to date information about yourself that will be used for the shipping of your orders.

Security Policy

We pay special attention to the safety of the customers’ personal information. Special secure servers are used to keep information about our clients protected. The security of financial operations is protected by the industry-standard SSL encryption. Additionally, to guarantee the safety of the transactions, MacAfee online security service is used.

Shipping Policy

Currently, we offer two kinds of delivery services. EMS Delivery provides quick delivery to any country of the world (5-9 days) with a possibility to keep track on the parcel using a special tracking code. The maximum time the delivery may take is 14 days.

Airmail delivery usually takes 14-21 days for the package to be delivered. There is no possibility to track the parcel, you can only know that it has been already shipped. The longest it may take to receive your order shipped via Airmail delivery is 30 days.

Regardless of your choice, we guarantee the reliability, the discreetness, and the maximum speed of shipment. All the orders are shipped within 1-2 business days. The orders placed on weekends will be processed on Monday. You’ll receive the notification to the e-mail address you’ve mentioned in the order form about your purchase being approved and sent.

Orders comprising more than 100 tablets will be shipped in several parcels. They won’t be delivered on the same day. Regardless of the size of your order, Generic and Brand drugs cannot be shipped in the same package. This means that they will arrive in separate packages.

Quality Guarantee

The quality of all the drugs we sell is checked and proven by Good Manufacturing Practices. The medications are shipped in the original manufacturer packaging. Purchasing a generic preparation, you can be 100% confident that it has the same chemical formula and amount of the active ingredient as its brand-name counterpart. You should always consult with a doctor prior to ordering drugs on our website. Our Customer Support Service is always ready to assist you if needed.

Delivery Guarantee

In case the package you receive is damaged or something is missing, we guarantee that your order will be reshipped. This service is completely free of charge. You only need to contact our Customer Support Team and inform about the problem.

Order Status Guarantee

We guarantee you access to the user account management and a possibility to check the current status of an order online. Our Support Service is available any time of the day and night seven days a week. We guarantee that you’ll get a fast and comprehensive answer to your question.

Order Cancelation

Every customer has a possibility to cancel his order within 24 hours after placing it or if it hasn’t been dispatched yet. Use our Customer Support Feedback form to inform about the cancelation. One of our representatives will contact you for details.

Refund and Return Policy

The correctness of the shipping address and other data you provide in the order form is very important as any mistake may result in order non-delivery. Please, be attentive when filling out the mailing address and double check it to make sure there won’t be any problems with the delivery. Still, if you’ve noticed an error after submitting the order form, contact our Customer Support as soon as possible to correct the mistake. Any orders that don’t reach the addressee because of the wrong mailing address won’t be refunded.

In case you are not satisfied with the effectiveness of the drug you’ve purchased from our website we will provide you with the address where you can return the medicines within 30 days after the purchase. The procedure of the order refunding will start as soon as the parcel is received back.

Chargeback Policy

Chargebacks are not welcome; any disputes can be resolved via the Phone or by using the Feedback form. Please, note that if you raise a chargeback with your order, you may get a refusal from reordering both at affiliated websites and at any other pharmacies working online. Thus, you risk losing the possibility to order medicines via the Internet.